
Diploma in
Operations and Supply Management (Free Online Course With Diploma) Alison Free Online Learning

Introduction
This free online management course in operations and supply management presents you with all you need to optimize your manufacturing or service operations to satisfy your customers’ demands. This course provides a mix of ingredients needed to run a successful business. Operations management is a wide field of study but this course breaks it down into digestible steps to help you deliver services and products profitably.
This Free Online Course Includes:
- 6-10 Hours of Learning
- CPD Accreditation
- Final Assessment
Alison Certificates
All Alison courses are free to enrol study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world.
Your Alison Diploma is:
- Ideal for sharing with potential employers
- Include it in your CV, professional social media profiles and job applications.
- An indication of your commitment to continuously learn, upskill & achieve high results.
- An incentive for you to continue empowering yourself through lifelong learning.
Alison offers 3 types of Diplomas for completed Diploma courses:
- Digital Diploma: a downloadable Diploma in PDF format immediately available to you when you complete your purchase.
- Diploma: a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping.
- Framed Diploma: a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping.
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Scholarships and Funding
As we are an online platform, we do not offer degrees or scholarships.
Curriculum
Every day, people all over the world make product choices. Some prefer Toyota automobiles while others favour Volkswagen, some select Gucci while others choose Dolce and Gabbana. A customer’s preference for a product is usually defined by the ability of the producing organization to meet their desires. If more customers prefer one product to the other, it means the organization that makes it gains a larger market share than its rivals. This doesn’t just happen by chance: it is a result of the application of some very important ‘operations management’ techniques. This course explains how to manage the operations of your organization, from purchasing raw materials to processing to distribution and sales. We can help you make your product (or service) your target market’s favourite while we teach you how to minimize waste. How do we even measure customers’ preferences? This course unpacks how to target your customer base by employing various demand-forecasting methods to ascertain who will be interested in your product and when.
We begin by introducing you to operations management and its functions. We compare manufacturing and service operations and outline how they differ in terms of supply chain management, quality control and elimination of waste. Operations management can also aid in the creation of ideas and the design of products and services that will appeal to your target market. This course explores the many functions of the operations manager and describes the concept of ‘total quality management’ (TQM). This brings us to the practices of quality inspections and standards, which can let you ensure that poor quality or defective products don't leave the premises. We take you through the available methods of forecasting demand to demonstrate how the market reaction can be predicted with some accuracy. Since forecasts are educated guesses, it is very important to get information from reliable sources and we outline how to do so. This is necessary in order to plan capacity and facility layout and ensure that the production process eschews waste and suits the market demand.
Whether you work alone or in a company, this course is useful to you because everyone in business wants to make their product or service appealing. This course is designed to equip you with the knowledge needed to guide a product manufacturing or service delivery organization to success by managing your supply chain and planning capacity. This will help you satisfy your customers, as will accurate market predictions that enable you to manage your firm’s resources and capacity to reduce waste and shortages. This course can help you improve your bottom line, boosting your contribution to your company and your career.
Module 1
Overview of Operations Management
This module introduces you to the concept of operations management, it explains the importance of operations management, historical development and the role of an operations manager. Going further, you will learn the difference between manufacturing and service operations and the various planning processes in both operations. Progressing, you will learn what 'operations as a system' means as well as understand how the transformation model works. Finally, we will present the module summary.
Module 2
Operations Strategy and Product Design
Having learned what operations management is about, the module is designed to help the learner understand the role of strategy in operations management. It begins by outlining the strategies that could be employed in operations management. After that, the learner is exposed to the strategy hierarchy. Moving on, the module explains the concepts of idea generation, product screening, product development process, process selection and finally, computer-aided manufacturing/design.
Module 3
Supply Chain Management
In this module, you will learn about the principles of Supply Chain Management, Lean Manufacturing and how to eliminate waste. You'll also learn about the Just-In-Time principles and how these principles can help reduce waste.
Module 4
Capacity Planning and Facility Layout
In this topic, you will learn how manufacturing and service organizations can plan capacity to match customers' demands. Also, this topic will help you understand the concept of facility layout in organizations and help you understand the factors that should be taken into consideration when choosing a location for your business.
Module 5
Work Systems Design
In this module, we will explore how operations managers use strategies like skill variety, task significance, or work organization to enhance job performance. We will also consider models for analyzing work to eliminate unnecessary tasks and regulate the duration of each stage in a production line.
Module 6
Inventory
In this module, you will learn the important practices of inventory management. You will be exposed to the concept of inventory control which will help you ensure that the right amount of inventory needed for production at a time is available.
Module 7
Quality Management
In this module, you will learn about the basics and practices of quality management. Since quality is one thing customers watch out for in a product or service, this module will help you understand the important things you need to know about quality management such as Total Quality Management (TQM) and Quality Inspections and Standards.
Module 8
Course assessment
Program Outcome
What You Will Learn In This Free Course
- Define and explain ‘operations management'.
- Compare crafts manufacturing, mass production and modern production.
- Outline the two main approaches to strategic management in an organization.
- Describe the stages involved in the development process of a new product.
- Define ‘supply chain procurement’ and unpack the role of ‘e-purchasing’ in the procurement process.
- Explain the three classifications of maintenance: corrective, preventive and alternative.
- Demonstrate how to plan capacity for an organization.
- Describe the three types of workflow layout: process, product and fixed position.
- Discuss the concepts involved in time and motion studies.
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Career Opportunities
Chief Operating Officer
“If you’re offered a seat on a rocket ship, don’t ask what seat! Just get on.” Those are the astute recommendations from Sheryl Sandberg to all Chief Operating Officers who plan, direct, and oversee a company's operational policies, rules, initiatives, and goals.
Airfield Operations Specialist
Every time you fly to a beautiful vacation spot or see a family member, remember the people who make that happen. Airfield Operations Specialists work behind the scenes to make air travel safe and pleasant.
Operations Analyst
Operations Analysts use their hard-earned mathematical, engineering, scientific, and computer programming skills to analyse complex data sets, identify opportunities/flaws, and make recommendations to enhance their organisation’s operational efficiency.
Production Planner
If preparation is the key to success, then a Production Planner’s inputs unlock the doors to success for various industries. By creating and maintaining effective daily, weekly and monthly manufacturing schedules, Production Planners ensure that production processes run smoothly, meeting deadlines and achieving the company’s short and long-term objectives.