Service design is a field concerned with creating and developing better customer service experiences. It involves everything from employee training to organizational design, and is increasingly important in fields such as retail, transportation, and health care.

Central America is the central geographic region of the Americas. It is the southernmost, isthmian portion of the North American continent, which connects with South America on the southeast.

Summer courses are educational programs that are available during the summer months from learning institutions located across the globe. Some schools offer these seasonal courses in-person or online so that students can further increase their education in the manner most convenient to them.