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Online Diplomas in Hotel Management 2021 in Europe

Diploma Program Online in Hotel Management in Europe

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Guadalupe, Murcia, Spain

The big question that all hoteliers ask ourselves over and over again is: how to quickly improve our online reputation? Pages such as Booking.com, TripAdvisor and now, especia ... +

The big question that all hoteliers ask ourselves over and over again is: how to quickly improve our online reputation? Pages such as Booking.com, TripAdvisor and now, especially Google, give each hotel establishment a score that most potential guests rely on when making their reservations. But “Online Reputation Management” explores much more than numerical analysis and tries to discover what customers who have used a hotel service think and mainly what they feel. Semantic and sentiment analysis are key so that the management of a hotel establishment can act and make decisions based on this customer feedback. -
Diploma
Full-time
Spanish
21 Jun 2021
Online
 

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