Service design is a field concerned with creating and developing better customer service experiences. It involves everything from employee training to organizational design, and is increasingly important in fields such as retail, transportation, and health care.

Costa Rica, officially the Republic of Costa Rica, is a country in Central America, bordered by Nicaragua to the north, Panama to the southeast, the Pacific Ocean to the west, and the Caribbean Sea to the east.

Courses are offered in many ways that help meet the needs of a varied student population. From standard in-classroom study to summer classes and even online offerings, the opportunities to pursue higher education have never been easier.