Service design is a field concerned with creating and developing better customer service experiences. It involves everything from employee training to organizational design, and is increasingly important in fields such as retail, transportation, and health care.

Australia is an island country and continent of the southern hemisphere, in the SW Pacific, a member state of the Commonwealth.

Courses are offered in many ways that help meet the needs of a varied student population. From standard in-classroom study to summer classes and even online offerings, the opportunities to pursue higher education have never been easier.

Part-time learning allows one to obtain a degree or qualification even if one cannot attend school on a full-time basis. One can learn at one's own pace, gradually accumulating credits that count towards a final qualification.